Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Keith cornwall (Volvo V50)
I found John to be honest, attentive and thoroughly knowledgeable about cars. The first thing John asked me was how i was going to use the car and from there he suggested what might suit me from what he had in stock. He actually talked me out of buying a more expensive car because he didn't think it would suit my needs. The whole experience was a refreshing change from previous experiences in the motor trade because of John. It's nice to meet a dealer who isn't just interested in selling you a car but who wants to get the right car for you. This dealership also stands firmly behind what they are selling as they provide a comprehensive 12 month warranty with every vehicle they sell. I highly recommend that everyone tries this dealer if they are looking for a vehicle. You wont regret it and i will definitely give them my custom again in the future.
Colin Paton (Jaguar XJ)
Just purchased a lovely example of a Jag Xj6 from John and the whole experience was fantastic. How buying a car should be and with 6 month warranty for the age of the car a real bonus. The gent actually knows and loves cars, great experience. Will definitely return in a few years to see what else he has to offer. Job well done. Cheers C
Tom mcguire (Volvo XC70)
I have now dealt with John twice and found it very easy, he's very knowledgeable about the cars he is selling. I would highly recommend anyone to purchase from John Kilkenny and I will definitely be back in the future.
John jamieson (Saab 9-3)
We had been looking to replace our older Saab for a newer 1, after searching auto trader we come across the spec we had been looking for at John Kilkenny, not only were the photos fantastic, when going to see the car it was exactly as described, we now own the car and it has been a delight, backed up with a warranty, money well spent!
Paul dickson (Citroen C4)
Now bought 3 cars from John Kilkenny motors and can't recommend highly enough. Excellent customer service, no car salesman waffle. Knows your requirements and suggests cars based on this. Bought cars with both cash and finance and John makes it all so easy. After sales service is just as good if not better. Seriously if you're looking for a car look no further!!!!
Lee Shedden (Saab 9-3 Convertible)
Very helpful and informative service - a pleasure to deal with
John Adair (Alfa romeo 147 Q2)
Bought a lovely Alfa Romeo 147 from John Kilkenny. The condition of the very low mileage car is brilliant, a few minor issues pointed out prior to the sale which were fixed when the car was delivered, that's right delivered to my house. Shinny and thoroughly cleaned inside like new. Serviced, with a years warranty gives great peace of mind for a 9 year old car. If you are concidering buy from this dealer I highly recommend"¦
Neil Griffiths (Citroen C6)
There was a good variety of quality used cars to review including a number of attractive sports cars. Mr Kilkenny was very knowledgeable about each vehicle and accommodating about test driving the specific vehicle I was looking at. The sale was handled very promptly and efficiently. The warranty was also a benefit. An all-round good experience.
Susan Dewhurst (Nissan micra N-Tec)
We recently purchased a Nissan Micra from John Kilkenny Cars. John took time to discuss our needs and our price range. He showed us several cars that might have been suitable for us and is very knowledgeable about the cars on his lot. The car was ready on time for us to collect and was in pristine condition. We are very happy with our purchase and would definitely come here again when we are looking for our next car.
Steven sylvester (Citroen Picasso)
Car's brill and John was very helpful and sorted out a few small problems straight away. In terms of value, service, and the general quality of the cars, we haven't found better in the Edinburgh area and we searched far and wide. All cars we checked were well valeted and cleaned up with a 1 year parts and labour warranty too. I would recommend.
Hazel Brown (VOLVO XC90)
very happy with the Volvo we bought from John Kilkenny cars, was very clean when we collected it, along with getting 1 year warranty which was such a great package in comparison with most other garages, I highly recommend this garage
Ann Mccool (FORD B-MAX AUTOMATIC)
Absolutely great service explained what we were looking for, John showed us several Car's that would suit our needs and we test drove the one that we felt would suit. When in the office went through eveything which very well explained and John told us not to hesitate to call or visit the showroom should we need anything. Our Daughter will be looking for her first Car when she passes her driving test either just before or after Christmas and we will be taking her along to John Kilkenny Cars for sure.
A pleasure to deal with an enthusiastic
There was a good variety of quality used cars to review including a number of attractive sports cars. Mr Kilkenny was very knowledgeable about each vehicle and accommodating about test driving the specific vehicle I was looking at. The sale was handled very promptly and efficiently. The warranty was also a benefit. An all-round good experience.
Simon Wheatland (PEUGEOT 308)
Great experience buying my Peugeot at John Kilkenny Cars these past few days. The team answered all of my questions, and helped me throughout the entire process. A no-pressure, confident approach to getting you the car you need. That's all you can ask for. I'll gladly recommending them to anyone looking to purchase a vehicle.
Christine Dunn (SAAB 9-3 CONVERTIBLE)
I did buy a car from John Kilkenny Cars and then we went back and bought another car from John Kilkenny Cars. I have never felt comfortable with used car dealers however I think now I have found one who is honest, professional and a nice person I will probably always go there now. I bought my Saab and my husband bought his (2nd!) MG, both sales were done and dusted so quickly and we knew exactly how much we were paying and what we were getting, the honesty about things that were not quite right about the car was what made me feel confident in John and he listed in the paperwork what work he would do to get the car right before we picked it up. The little extras make all the differencde and the fact we get an AA check gives you confidence, we even had an issue we didn't know what to do with and phoned John who just talked us through it and this was a fe wmonths after the sale. Very highly recommended and we will also take our cars back there for services, mot's etc,
Sreven Slatterly (CITROEN PICASSO)
Car's brill and John was very helpful and sorted out a few small problems straight away. In terms of value, service, and the general quality of the cars, we haven't found better in the Edinburgh area and we searched far and wide. All cars we checked were well valeted and cleaned up with a 1 year parts and labour warranty too. I would highly recommend.
AVRIL DICKSON
This is the second a car we have bought within 1 year. Firstly my daughters fiat 500. John made this such an easy experience and after care is second to none. Then this month I bought a Peugeot 206 cc again service excellent. John can never do enough for you and certainly not a hard salesman ( he just knows how to do his job without harassing you, and no pressure to buy) I have every faith in him and no worries when leaving the garage with new car.
Audrey shearer (MINI COOPER)
No hard sell from John when we met and looked at the car for my wife, which was nice, he was understanding of what was needed to clinch the deal and carried out what he promised, kept me up to date and also had the car ready when requested.
Colin Mathers (JAGUAR)
John was very friendly, helpful and courteous. When we came by train to collect our new car John offered to pick us up from the station which he did. He also gave us a courtesy call a few days after we got the car to check that all was ok - pleased and impressed by John and would recommend him - a nice guy.
Suzanne aitken (CITROEN C3)
Absolutely brilliant from start to finish. John is really personable and cares about what the customer wants. Would definitely buy another car from him.
Duncan scott (CITROEN C5)
March 17th 2016 11:03 am
*****
"Hugely helpful. Cancelled a meeting so that i could be picked up and purchase the car
Elizabeth duffy
Five Star
*****

October 4th 2015 5:45 pm

"Found John very helpful and informative.
David grigg
friendly


January 4th 2016 3:46 pm

" genuine and polite, gave plenty of information. I would buy again from here.
Deborahs second rover from John
After having a fantastic experience buying a car from John last year I was in the position to look for another. Today we visited and John took care of us very well. The car was just as discussed and looking very well cared for indeed. The price point was great value for money and after the great car in purchased last time I had no quibble about making a purchase today. I am now the proud owner of a beautifully turned out rover 45. Many thanks John
very helpful (CITROEN C5)
I had initially intended to buy a different car, but it had already been sold. Saw another and though it was out with my price range, John offered a great deal on it. Buying process straightforward and without hassle. Vehicle ready within 2 days and John delivered by it to my work, as I had difficulties with picking it up. Very good, friendly and personal service.
derek scarlett (HYUNDAI TUCSON)
Would recommend John Kilkenny Cars to any person who is looking for a good quality car at affordable prices.I bought a car of him a week ago he couldn't have been more helpful and his after care service is excellent am very happy with my car don't think I could have done better.
Janice Laurie
I had been looking for a not-too-expensive yet reliable car for my student nurse granddaughter and had already made two awful mistakes, buying from private sellers. It was like coming home when we discovered John and his garage - he found out exactly what it was we needed and from then on the whole buying process was a breeze. Granddaughter has a car that she loves, especially on nightshift, and I have the peace of mind knowing she is driving a car that John recommended. Could not have done better.
Happy buyer
I was helped through the whole process from choosing a car to securing finance with a great company. Everything was made as easy as possible and I would highly recommend
Jonathan moat
John Kilkenny was recommended to me and I am pleased to say that Im glad I listened.I found that not only did John listen to what I wanted, he advised, and ensured I got what I wanted. "With Integrity" is the most suitable definition of John and his attitude from start to finish.
Great service from start to finish.




02/03/15



Great service from start to finish.

As a single parent my funds were very limited and was extremely resistant to parting with my money in case I was taken advantage off. From the first moment I arrived, John Kilkenny put me at ease and guided me through selecting a car that was best suited to my needs and was within my budget. His extensive knowledge and friendly team made buying a car a pleasant experience. I was so happy with my car, a family member bought a car from him within two weeks
NICOLA LAW (CITROEN DS3)
After viewing lots of cars, we viewed a vauxhall advertised by John Kilkenny. It was exactly what we had been looking for, it was very accurately described and we are very happy with it, we would buy a car from john again and would not hesitate to recommend to family or friends.
ALASTAIR YATES (SAAB 9-5)
Car dealers always seem to suffer from the "Arthur Daley" syndrome so it was with some trepidation that I chose to go down that road (if you excuse the pun) when looking for another car.

After meeting several dealers who added to my used car dealer's paranoia, I finally decided to give it one more go with John Kilkenny Cars. Right from the initial phone call to inquire about a car through to the final sale I could not be more impressed with the professional and trustworthy service I received. My contact, John Kilkenny himself, was honest throughout the engagement and sought to give me the best deal and car for my budget. In the end I drove away with car that exceeded my expectations.

I could not recommend these guys enough, Alastair Yates (SAAB 9-5 AERO)